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Hello and welcome to WS-Theme Support System!

  1. Please VERIFY YOUR PURCHASE CODE (only for Themes from Themeforest) before opening any ticket.
  2. As Language please use always ENGLISH, in Private Tickets you can also use GERMAN as Language.
  3. Support is offered only for bugs and really small modifications (few lines of css or js). No complicated modifications
  4. Support is offered Monday through Friday, but please allow up to 24-48hrs for your ticket to get reviewed & responded to.
  5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer
  6. Post as much info as you can on your errors: links and screenshots are always welcomed! If you don't provide any, i might ask, so you're just loosing your time..
  7. Please be polite! We will try to do our best in order to make everyone happy!

  Public Ticket Activity

Ildiko Custom fields in WS-Portfolio Menu   Updated 2 days ago   2 Extension | WS-Portfolio Menu Most recent comment from Oliver Mayer: Hi there, thanks so much, really happy that you like it :-)))) Currently we doesn't have any plans to integrate custom fields or a grouping Filter Function, that we have noted this as ... Branka Colic Thumb count   Updated 1 week ago   6 Extension | WS-Nivo Most recent comment from Oliver Mayer: Glad to hear :-) your welcome! Abolfazl items clean after save module   Updated 2 weeks ago   4 Extension | WS-Portfolio Menu Most recent comment from Oliver Mayer: But at your current Site you are using the default Portfolio right? Which problems do you have?? Cheers, Oli Michael Gsoedl Button css   Updated 3 weeks ago   5 Extension | WS-Portfolio Most recent comment from Oliver Mayer: Hi Michael, thanks so so much :-) if you have any other Questions please let me know, but like said before, a Live URL is always very helpful :-) Have a nice weekend! Cheers, Oli Brian Portfolio Sorting   Updated 3 weeks ago   6   Template | Imbus Most recent comment from Oliver Mayer: Hi Brian, if you want to achive that you have to add custom Fileds to the jQuery and heavily manipulate the Isotope Plugin! Of course it could be work but for default the Sorting is taken from ... József Menu item with anchor link   Updated July 25, 2016   10   Template | Imbus Most recent comment from Oliver Mayer: Hi there, I can't login anymore! But yes, this could be the problem!! Joomla loads some "heavy" Javascript Files when logged in as Super Admin! József WS-Gmap error   Updated July 18, 2016   4   Template | Imbus Most recent comment from Oliver Mayer: Glad to hear this :-)) Eugenio changing style   Updated June 3, 2016   7 Extension | WS-Portfolio Most recent comment from Oliver Mayer: Glad that I could help :-) Ian Shere Image dimensions   Updated May 26, 2016   2 Extension | WS-Portfolio Most recent comment from Oliver Mayer: Hi Ian, that's not correct, Image Dimensions are depricated in the modern Web as we doesn't work anymore with Pixels, we work with percents, em or rem. It's absolut impossible to specifiy ... Christopher Meyers Portfolio Menu module not displaying correctly in back end   Updated May 25, 2016   10 Extension | WS-Portfolio Menu Most recent comment from Oliver Mayer: Hi Chris, really glad to hear :-) yes it was not the first time that some Browser Plugins make Troubles! But glad that we could solve it, I hope you can work with it in Future :-)) Maybe you ... Shamy Imbus & plugins vs Joomla 3.5.1   Updated May 20, 2016   2   Template | Imbus Most recent comment from Oliver Mayer: Hi Shamy, yes you can update!! The error message comes from Joomla and doesn't regard our Template or Extensions! Cheers, Oli Antonella modal   Updated May 20, 2016   9   Template | Imbus Most recent comment from Oliver Mayer: Hi there, I have checked and found a problem with the Cookie Plugin you are using!!! It loads Bootstrap3 which is not compatible with Bootstrap 2 ... I have disabled for now and it ... Antonella filter border - space   Updated May 18, 2016   5 Extension | WS-Portfolio Menu Most recent comment from Oliver Mayer: Please check the CSS Section :-) First Part with text-align:center; and the rest is default, I have commented out the last CSS Declaration at the Bottom! My Tipp for you: download and install ... Tori 2 - 3 columns have a gap space / Surpress ALL?   Updated May 16, 2016   2 Extension | WS-Portfolio Most recent comment from Oliver Mayer: Hi Tori, here we go: 1) Looks like there are some "hidden" Elements, means which are active but no Content is included ... Live URL will be helpful! 2) Sorry, but no support for 3rd Party ... Reinhold Link to Article (Urgent)   Updated May 7, 2016   5 Extension | WS-Portfolio Most recent comment from Oliver Mayer: Hi there, simply remove the Content in the CSS Section and you will have a Pointer Cursor! And why "external Link"? It's a default Link ...
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