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Hello and welcome to WS-Theme Support System!

  1. Please VERIFY YOUR PURCHASE CODE (only for Themes from Themeforest) before opening any ticket.
  2. As Language please use always ENGLISH, in Private Tickets you can also use GERMAN as Language.
  3. Support is offered only for bugs and really small modifications (few lines of css or js). No complicated modifications
  4. Support is offered Monday through Friday, but please allow up to 24-48hrs for your ticket to get reviewed & responded to.
  5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer
  6. Post as much info as you can on your errors: links and screenshots are always welcomed! If you don't provide any, i might ask, so you're just loosing your time..
  7. Please be polite! We will try to do our best in order to make everyone happy!

  Public Ticket Activity

Mauricio Pacheco "Load More" Button   Updated 2 days ago   3 Extension | WS-Portfolio Menu Most recent comment from Oliver Mayer:Hi there,sorry but unfortunatelly both isn't possible!! But you can limit the Items to 8 for example or activate the Pagination!Cheers, Oli Thomas PHP7 and Joomla 3.5   Updated April 5, 2016   4 Template | SmartOn Most recent comment from Oliver Mayer:Hi there,sorry for the delay! We have checked now a lot and all should working fine! But we really run into Problems with the 404 Error Page! We must reset them, it's working now but it has the ... Vlado Issue {emailcloak=off}   Updated March 26, 2016   2   Template | Imbus Most recent comment from Oliver Mayer:Hi there,I have found the error! Open the attached Module and delete the {emailcloak=off} then it will work :-)Cheers, Oli vincenzo la franca error   Updated March 26, 2016   4 Extension | WS-Portfolio Menu Most recent comment from Oliver Mayer:We will fix it, no worries!! But it's also really not a ERROR, it's only a NOTICE! Shamy Rapid Contact   Updated March 11, 2016   2   Template | Imbus Most recent comment from Oliver Mayer:Hi Shamy,not really!! If you need another Form I strongly recommend you to use a Form Component or similar! I mostly use QLForm to create complex Forms! It's free and works great, but you maybe need ... Shamy WS REVOLUTION SLIDER not showing captions   Updated March 11, 2016   4   Template | Imbus Most recent comment from Oliver Mayer:No the Parent Elements are necessary :-)) Have a nice weekend!Cheers, Oli Patrick How many templates?   Updated February 23, 2016   4   Template | WS-None Most recent comment from Oliver Mayer:No problem :-) Konstantin Feist Problem on iOS   Updated February 10, 2016   14 Extension | WS-Portfolio Menu Most recent comment from Oliver Mayer:Yes we know :-D unfortunatelly it\'s very complicated but we\'re at a good way :-))Transifex is veeeery expensive! But if you want I can send you the files and you can directly translate it??Cheers, ... Marco Bonizzoni Problem plugins afther installed   Updated January 28, 2016   4   Template | Imbus Most recent comment from Oliver Mayer:All right :-) Carsten cannot select text anymore   Updated January 7, 2016   2 Extension | WS-Portfolio Menu Most recent comment from Oliver Mayer:Hi Carsten,this was a Bug in one of the older Versions, simply redownload and install, this will do the Trick :-)) this was a error cause of Swipe Functionality ...Cheers, Oli Eleanor menu options missing   Updated November 11, 2015   2 Extension | WS-Portfolio Most recent comment from Oliver Mayer:Hi Eleanor,exactly :-D let me know if you need some more help :-))Cheers, Oli max Bug with Revolution Slider   Updated November 5, 2015   2 Extension | WS-Portfolio Most recent comment from Oliver Mayer:Hi Max,have you a live URL for me where I can check the Error Console?Cheers, Oli Evan Buzzell Deleted all entries on save   Updated October 23, 2015   28 Extension | WS-Portfolio Most recent comment from Oliver Mayer:Wow, awesome Solution dude :-)) Shawn Slow loading   Updated October 15, 2015   9 Extension | WS-Portfolio Menu Most recent comment from Oliver Mayer:Hi Shawn,a few Minutes ago I have dowloaded your Video and watched it! And after that I have tried with two different Chrome Versions and both were fine!Then I\'ve seen your Message :-D however, glad ... Leon Modules in the home page not going away   Updated October 11, 2015   2   Template | WS-Factory Most recent comment from Oliver Mayer:Hi Leon,as I see on the Demo you have found it :-))It\'s located in the Article, there are simple Shortcodes!Cheers, Oli
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