Hello and welcome to WS-Theme Support System!
- Please VERIFY YOUR PURCHASE CODE (only for Themes from Themeforest) before opening any ticket.
- As Language please use always ENGLISH, in Private Tickets you can also use GERMAN as Language.
- Support is offered only for bugs and really small modifications (few lines of css or js). No complicated modifications
- Support is offered Monday through Friday, but please allow up to 24-48hrs for your ticket to get reviewed & responded to.
- Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer (the search engine of this system doesn't work well, so please try search titles in the page).
- Post as much info as you can on your errors: links and screenshots are always welcomed! If you don't provide any, i might ask, so you're just loosing your time..
- Please be polite! We will try to do our best in order to make everyone happy!